Last updated: March 29, 2026
Your privacy matters to us. This policy explains what information SolvX collects, how we use it, and the choices you have regarding your personal data.
We collect information you provide directly to us when you make a purchase, create an account, contact our support team, or interact with our website. The categories of information we may collect include:
We use the information we collect for the following purposes:
SolvX does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:
SolvX uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device. We use the following types:
| Cookie Type | Purpose | Can Be Disabled |
|---|---|---|
| Essential Cookies | Required for the website to function (e.g., session management, checkout) | No — required for site functionality |
| Analytics Cookies | Track page views and user behavior to improve the site | Yes — via browser settings |
| Marketing Cookies | Used to deliver relevant content and measure campaign effectiveness | Yes — via browser settings or opt-out |
You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.
We take the security of your personal information seriously. SolvX implements industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL/TLS technology and processed by Stripe, which maintains PCI-DSS Level 1 compliance — the highest level of security certification available in the payments industry. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use a strong, unique password and to contact us immediately if you suspect any unauthorized access to your account.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically, we retain transaction and purchase records for a minimum of 7 years for tax and accounting compliance. If you request deletion of your account and personal data, we will remove your information within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.
Our website may contain links to third-party websites, tools, or services. SolvX is not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external websites you visit. The inclusion of a link on SolvX does not imply our endorsement of the linked site or its privacy practices.
SolvX is not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected] and we will take steps to delete that information from our systems.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of SolvX after any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Privacy team: